Job Description

MINIMUM 2 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR QUOTE MANAGEMENT

Connect Staffing is seeking an experienced Training Order Specialist to fill an opening at a solar company, a global leader in PV inverters and energy storage systems.

Schedule: Hybrid position based in Phoenix, AZ, travel up to 10%.

Requirements for Training Order Specialist:

• Minimum 2 years of experience in customer service or experience working with quotes and purchase orders (POs).
• Bachelor’s degree or technical degree in a relevant field, or equivalent experience in quotes and POs.
• Preferred experience in the solar industry, particularly in coordination or quote management for renewable energy projects.
• Strong proficiency in Excel and experience with CRM management tools; familiarity with SAP C4 Hana is a plus.
• Excellent verbal and written communication skills.
• Organized and detail-oriented with superb time-management and project-management skills.
• Ability to work effectively in a fast-paced, dynamic work environment.
• Prior experience in roles such as Order Management Specialist, Procurement Coordinator, Administrative Coordinator, Quote Specialist or Customer Service Specialist is a big plus!

Benefits of the Training Order Specialist:

• Competitive salary and benefits package.
• Health and dental benefits available
• Strong personal and company growth opportunities.

Responsibilities of the Training Order Specialist:

• Accurately process quotes and ensure timely customer contact via email to secure POs.
• Monitor the status of quotes and POs to ensure on-time payment.
• Maintain regular communication with vendors and customers to track PO progress and address any delays.
• Collaborate with the training and accounting teams to provide real-time updates on payment status.
• Double-check the internal training system to ensure all details are current and accurate.
• Resolve issues related to pending POs, including initiating discounts or quote adjustments when necessary.
• Input all information from quotes and POs accurately into the internal system to prepare for invoicing.

All candidates meeting the minimum requirements will receive an SMS invite to an AI-based interview.  This interview helps us understand your qualifications and experience, and candidates who complete it will receive first consideration. Please expect a text message from (302) 405-6282 within 30 minutes of submitting your application.

See all our current openings and waitlists at jobs.connectstaffing.com!

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