Job Description

As a Senior Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients.

At Charta, we're pioneering a transformative approach to healthcare billing through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering medical billers and coders with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense.

In an industry where the focus should rightly be on patient care and clinical services, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best – caring for patients.

Our vision at Charta is to create a seamless, efficient, and cost-effective billing process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their billing needs are expertly managed. Join us in our journey to redefine healthcare billing, and be a part of a team that's making a tangible difference in the world of healthcare.

As a Senior Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value.

• Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning.
• Customize and deploy Charta Health's AI-driven platforms to address specific client needs.
• Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements.
• Break down complex projects into actionable steps and deliver results in ambiguous environments.
• Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients.
• Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions.
• Work closely with our internal engineering team to provide feedback and contribute to product development.
• Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare.
• Mentor and guide fellow engineers, sharing expertise in AI/ML, healthcare applications, and best practices to foster team growth and knowledge sharing.
• Contribute strategic ideas and technical insights to shape the product roadmap, leveraging client feedback and expertise in AI/ML advancements to drive innovation

• A minimum of 4 years of professional experience in software engineering, data engineering, machine learning engineering, or a similar technical role.
• Proficiency and practical coding skills, with a focus on delivering tangible results.
• Experience with, or a demonstrated deep interest in, Large Language Models (LLMs) and prompt engineering.
• Adaptability and the ability to quickly learn and master new technologies and concepts.
• A priority on delivering business value over solving purely theoretical challenges.
• A desire to explore a wide range of technologies and problems, rather than specializing in one area.
• The ability to thrive in ambiguous environments and rapidly produce results.
• The ability to excel at breaking down complex projects into actionable steps.
• Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions.
• Ambition and a desire for a high-growth opportunity.
• Strong emotional intelligence, excellent communication, and interpersonal skills.
• Excitement about working with external customers and building strong relationships.
• A genuine interest in the medical field and a passion for improving healthcare.

• Experience and/or demonstrated interest in healthcare
• Proficiency in Python.
• Experience with neural networks and machine learning

• Competitive salary and comprehensive benefits package, including health, dental, and vision.
• Equity & growth opportunities in a fast-growing, innovative tech startup.
• Ongoing professional development and access to cutting-edge AI and healthcare tools.
• Lively, in-person work culture at our SF Headquarters.
• $130,000 - $180,000 USD depending on experience + Equity + Benefits

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Join us in our mission to transform healthcare through innovation!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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