Job Description

Welcome to The New Washington Land Company (TNWLC), where we create a dynamic family atmosphere that thrives on experience and enthusiasm. Our core values prioritize prompt communication and unwavering dedication to exceptional service, fostering meaningful connections, and providing an environment for professional growth.

What makes TNWLC unique is our vibrant culture—monthly training sessions and company meetings keep us on the cutting edge. Inclusivity and transparency are integral aspects of our DNA. Picture a close-knit family workplace where everyone is welcomed and fantastic benefits are part of the package. We bid farewell to yearly reviews, embracing ongoing feedback and valuing every team member's voice.

TNWLC is the haven for experienced, driven multitaskers. With our Training Director, enjoy vendor-led training and support for ongoing learning. Unlock growth opportunities as Property Managers expand portfolios, boost salaries, and on-site managers find pathways to become portfolio managers. Our success stories, from managers evolving into VPs to others ascending to team leads and directors, showcase rewarding journeys.

More than a company, TNWLC is a community with a spirit of giving back. Join us for annual volunteer initiatives, and enjoy two days off yearly for personal volunteering. Embracing diversity and inclusion, we welcome individuals from all backgrounds. We offer 100% paid health, dental, and vision insurance, ample PTO, engaging holiday parties, and vibrant monthly happy hours. Your 401K kicks in automatically after three months. Experience unique office vibes—a family-type and relaxed atmosphere where flexibility matters. Embrace flexible work hours and a telework policy because, at TNWLC, family comes first, ensuring early office closures and ample holidays for a harmonious work-life balance.

Essential Duties and Responsibilities

Administration - Financial Reporting & Budget Administration:

• Maintain meticulous records for each property in the portfolio.
• Prepare comprehensive Monthly Management Reports for the Board of Directors, including site inspection reports and budgetary details.
• Act as the primary liaison for the Board of Directors, enforcing all Association regulations and policies.
• Facilitate competitive bidding for all contracts as per the Board's decisions.

Capital Improvements & Physical:

• Learn how to provide recommendations to the Board regarding property improvements and necessary repairs.
• Assist in budget implementation and authorize necessary expenditures.
• Monitor and maintain the physical elements of the properties, ensuring energy efficiency and compliance.

Personnel:

• Supervise on-site staff, ensuring all responsibilities are met efficiently.
• Coordinate with higher management on personnel needs and training requirements.

Property Maintenance:

• Negotiate contracts and maintain contract analysis for all associations.
• Conduct regular inspections of buildings and grounds, ensuring compliance with maintenance schedules.
• Monitor contractor activities, ensuring work quality and adherence to warranties.
• Oversee incident/accident reports, insurance claims, and potential litigation as per the Board's direction.

Public Relations:

• Provide guidance and support to the Board of Directors in property operations.
• Serve as the main point of contact for owners, government bodies, and external stakeholders.
• Represent TNWLC in various capacities and contribute to business development efforts.

Knowledge and Skills:

• Strong background in customer service.
• Excellent written and verbal communication skills.
• Ability to effectively communicate and motivate employees in association management.
• Preferably hold a college degree or equivalent certification.
• Preferred Certified Manager of Community Associations (CMCA) designation.
• Full working knowledge of TNWLC operating policies and Microsoft Office products.
• Familiarity with third-party software used by TNWLC and internet usage.

Physical Demands and Work Environment:

• Ability to navigate properties and stairs as required.
• Effective communication skills both verbally and in writing.
• Ability to interpret and convey detailed instructions accurately.
• Ability to use a computer and handle general office tasks.
• Ability to lift up to 25 pounds for various tasks.
• Comfortable working in both indoor and outdoor environments, including property inspections.

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