Job Description

HUMAN RESOURCES MANAGER - Hoover Met Complex

Sports Facilities Management, LLC

LOCATION: Hoover, AL

DEPARTMENT: ADMINISTRATION

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Hoover Metropolitan Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The HR Manager will lead the facility in being compliant throughout multiple facets of operations. This position will coordinate proper documentation for training, personnel files, certifications, coaching/corrective action, and additional forms to be stored. This position will also assist with facility-wide human resource compliance.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Personnel

• Recruits, interviews, hires, and trains all new Team Members
• Assists with the management and resolution of Team Member relations issues by conducting effective, thorough, and objective investigations
• Provides day-to-day performance management guidance to management (coaching, counseling, career development, and disciplinary actions)
• Maintains the recruiting and interviewing program; training managers on candidate selection; conducting and analyzing exit interviews; recommending changes
• Manages and leads multiple annual processes; OSHA, EEOC, HR compliance audits, etc.
• Provide talent solutions that address the organization's key talent issues including workforce planning, organization design, associate engagement, talent assessment, development, and succession planning
• Support the implementation and adoption of new HR programs by promoting effective change management practices
• Evaluate and maintain ATS system and processes
• Support orientation, onboarding, communication, training, and skill development
• Handle conflict management, identify problem/resolution, encourage, and uphold fairness and positive morale within the organization
• Maintains compliance by preparing, updating, and recommending human resource policies and procedures and other supported materials
• Uses internal and external resources to facilitate trainings and skill development
• Explores opportunities to create new recognition programs, creative benefit or incentive programs, and other areas to add value for staff and encourage a positive workplace aimed at retention
• Analyze data trends and metrics to make informed business decisions
• Maintaining departmental org charts, prepare correspondence, and organize events such as onboarding, social events, etc.
• Develop and implement an internship program for various departments for the complex
• Develop and implement a comprehensive training system for full time and part-time employees, as well as Manager on Duty training
• Additional tasks assigned by management

Office Administrative

• Assist with planning and execution of events and programs at the venue
• Support Team Members whenever possible with requests and/or information; attempt to answer questions and/or address concerns in a timely manner
• Responsible for the day-to-day operations of the office
• Maintain adequate stock of office supplies
• Provide support to the managers and the administrative team with phone support, creating correspondences, and providing backup support
• Manage ongoing facility schedule for local programs
• Develop and implement a comprehensive training system for full-time, part-time, and MOD Team Members
• Support the front desk to answer calls and greet visitors

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business or human resources preferred
• 5+ years of Human Resources management experience; or an equivalent combination of education and experience
• SPHR/PHR certification preferred
• Excellent communication skills: ability to speak, write and listen in a manner that clarifies issues, promotes closure, and delivers information in a clear and concise manner and facilitates good decision making
• Ability to prepare and present HR initiatives and programs to Management, Team Members, and external Clients
• Must demonstrate good interpersonal skills to work effectively with all levels within the organization
• Ability to maintain company and Team Member confidentiality and handle sensitive proprietary information in an appropriate manner
• High level of energy needed for a fast-paced environment where multiple initiatives are happening simultaneously
• Experienced in MS Office tools and resources including PowerPoint, Excel, Word, and Outlook
• Ability to coach, teach, motivate, and direct a team of individuals to maintain positive morale and achieve desired business results
• Ability to problem solve and think critically
• With high attention to detail, analyze HR data
• Skilled in training, presentation, and conflict/resolution
• Knowledge of ERISA, HIPAA, FMLA, LOA, ADA, ACA, OSHA, EEOC and COBRA

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 20 pounds' waist high
• Will be required to sit for extended periods of time operating a computer
• Office environment has intermittent noise, normal in nature

TRAVEL REQUIREMENTS:

• Minimal Travel

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